MAYFIELD INDEPENDENT SCHOOL DISTRICT

RECEPTIONIST 

REPORTS TO: Principal                                                                                                                APPROVED: 9/18/2017 

Class Code: 7791 

BASIC FUNCTION: 

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors.

 REPRESENTATIVE DUTIES:

• Operate a switchboard; provide routine information and assistance; receive incoming calls and make necessary connections to school or District office or individual; take and transmit information and messages as requested.
• Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records; assist other offices with a variety of clerical duties as directed. 
• Greet, screen and direct visitors to appropriate departments; provide routine information to the public. 
• Prepare, duplicate, assemble and distribute materials; maintain telephone personnel directory as assigned. 
• File and type routine lists, records, reports and correspondence. 
• Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine. 
• Distribute forms and applications; assist in completion and verify accuracy and completeness. 
• Assure the switchboard is covered during working hours; train and provide work direction to substitutes and student workers. 
• Contact police, security, fire and medical personnel as procedures require. 
• Maintain a professional appearance. 
• Maintain regular punctual attendance. 
• Perform related duties as assigned.

KNOWLEDGE AND ABILITIES: 

KNOWLEDGE OF: 

• Operation of telephone switchboard. 
• Telephone techniques and etiquette.
• Modern office practices, procedures and equipment. 
• Correct English usage, grammar, spelling, punctuation and vocabulary. 
• Basic computer operation. 
• Basic math. 
• Postage regulations. 
• Interpersonal skills using tact, patience and courtesy. 
• Record-keeping techniques. 

ABILITY TO: 

• Operate an assigned switchboard at District or school-site office.
• Perform receptionist, clerical and mail distribution duties. 
• Provide information in a clear and understandable manner. 
• Work independently with constant interruptions. 
• Receive the public tactfully and courteously. 
• Operate office equipment including typewriter, calculator, copier and postage machine. 
• Type at an acceptable rate of speed. 
• Understand and follow oral and written directions. 
• Establish and maintain cooperative and effective working relationships with others.
• Maintain records and files. 
• Work confidentially with discretion. 
• Communicate effectively both orally and in writing. 
• Basic math. 

EDUCATION AND EXPERIENCE: (Preferred) 

   Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a switchboard.